WEDNESDAY, 25 OCTOBER 2023
10:00 o´clock
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Welcome & introduction
Dr Jürg Meierhofer
Head of the Smart Service Engineering (CAS) and Industry 4.0 (MAS) programmes
ZHAW School of Engineering
10:10 o´clock
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Business success through sustainability and resilience – an example from the shipping industry
Companies that place a strong focus on sustainable practices are able to adapt flexibly to changing circumstances and evolving requirements. These companies are characterised by their resilience and recognise the essential importance of focusing on resources that contribute to achieving their goals in the long term, while always taking environmental aspects into account. The presentation will discuss the idea and potential of an “Ecoscore” and how it contributes to sustainable efficiency improvements in the shipping industry.
Prof. Dr. Daniel Politze
OST
Dr. Nikolas Schaal
Shiptec AG
10:50 o´clock
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Ensuring resilience in maintenance as a competitive advantage: With IoT and Big Data
Together we will explore how companies can strengthen their operational resilience by integrating IoT and Big Data. We will examine proven strategies and case studies that increase efficiency and sustainability in maintenance while boosting competitiveness. Let’s dive into the world of technology and data analytics together to optimise your business processes and best position yourself for the future.
Mirko Maurer
Mechanical engineer HF and marketing expert | EMBA FH with a focus on digital transformation
Allgeier
11:30 o´clock
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Bridging the Gap: From Human Expertise to Autonomous (Maintenance) Services
A shortage of skilled labour is jeopardising the resilience of industrial companies. This trend is systematically reducing the ability of industrial companies to continue offering maintenance services in the future. At the same time, technological advances (e.g. generative AI) are opening up the development of “autonomous services” to counteract this trend. The presentation will highlight and discuss possibilities for the development and commercialisation of autonomous services.
Jean-Paul Potthoff
Research Assistant
University of St. Gallen
12:10 o´clock
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Outlook & ending
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Dr Jürg Meierhofer
Head of the Smart Service Engineering (CAS) and Industry 4.0 (MAS) programmes
ZHAW School of Engineering
THURSDAY, 26 OCTOBER 2023
10:00 o´clock
![](https://easyfairsassets.com/sites/93/2023/09/Foto_Meierhofer_Juerg-300x200.jpg)
Sustainable value creation through smart data
The utilisation of data in the manufacturing environment lags far behind its potential. It is known that solutions such as predictive maintenance can reduce downtimes, which can create business benefits. But there is much more potential. By extending the perspective to the entire customer life cycle, companies can tap into additional business potential and – assuming targeted design – also optimise ecological and social value creation.
Dr Jürg Meierhofer
Head of the Smart Service Engineering (CAS) and Industry 4.0 (MAS) programmes
ZHAW School of Engineering
10:30 o´clock
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Digitale Services by Zünd Systemtechnik
In view of the continuing pressure on margins, other earnings pillars are crucial for the machine manufacturer Zünd Systemtechnik AG. Its aftersales service enjoys an excellent reputation. It therefore makes sense to expand the area of machine maintenance.
As part of an Innosuisse-funded research project, data-based tools are being developed with the OST and ZHAW universities of applied sciences to make this growing organisation even more efficient and robust in the face of operational dynamics.
Reto Züst
CTO
Zünd Systemtechnik
11:00 o´clock
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Value life cycle management for smart products
The development and introduction of smart, networked products is a strategically important topic for most manufacturing companies today. However, despite technical advances with digital technologies and services, the expected returns often fail to materialise. A Value Life Cycle perspective is therefore helpful to show how companies can utilise various opportunities to create and capture value throughout the entire product life cycle.
Prof Dr Nikolaus Obwegeser
Director of the Institute for Digital Technology Management
Bern University of Applied Sciences
12:00 o´clock
Outlook & ending
As a provider of pump solutions, we are constantly caught between new and replacement pumps as well as modernisations. With our pump expertise and many years of experience, we analyse the decisive parameters and provide pump operators with a clear basis for decision-making.
Dr. Jürg Meierhofer
Studiengangleiter Smart Service Engineering (CAS) und Industrie 4.0 (MAS)
ZHAW School of Engineering